DMCA
Last updated: July 23, 2026
DMCA Contact: Merch Collect
Email:
support@merchcollect.com
Phone: +1 805-510-0118
Merch Collect respects the intellectual property rights of others. This DMCA Copyright Policy explains how copyright owners or their authorized representatives may report content they believe infringes their rights under the Digital Millennium Copyright Act ("DMCA"), including 17 U.S.C. §512, where applicable.
Our website may contain product content, product images, artwork, reviews, customer submissions, supplier content, designer content, partner content, or other materials.
If we receive a valid copyright infringement notice, we may remove, disable, or restrict access to the reported material where appropriate. We may also take action regarding repeated or serious intellectual property violations.
This policy is provided for general informational purposes only and does not constitute legal advice.
1. Scope of This Policy
This policy applies to copyright complaints concerning material available on:
Website: https://merchcollect.com
This policy is primarily intended for copyright complaints. Trademark, logo, brand, design right, right of publicity, or other intellectual property concerns should be submitted through our Intellectual Property complaint process.
2. Repeat or Serious Infringement
Where appropriate, Merch Collect may remove, disable, block, or restrict access to content that is the subject of a valid copyright complaint.
We may also take appropriate action regarding repeated or serious intellectual property concerns, including:
- Removing product listings
- Disabling or restricting content
- Suspending products
- Restricting supplier or contributor access
- Ending relationships with suppliers or content providers
- Taking other reasonable steps to reduce legal or intellectual property risk
3. How to Submit a DMCA Takedown Notice
If you are a copyright owner or authorized to act on behalf of one and believe material available on Merch Collect infringes your copyright, you may send us a written copyright infringement notice.
To allow us to properly review your notice, please include the following information:
- Identification of the copyrighted work. Clearly identify the copyrighted work you claim has been infringed. If your claim involves multiple copyrighted works, you may provide a representative list where appropriate.
- Identification of the allegedly infringing material. Provide sufficient information for us to locate the material. Please provide the exact product, image, or page URL whenever possible.
- Your contact information. Include your full legal name or company name, mailing address, telephone number, and email address.
- Good-faith statement. Include a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- Accuracy and authority statement. Include a statement that the information in your notification is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Signature. Include your physical or electronic signature.
Please send DMCA copyright notices to:
DMCA Contact, Merch Collect
Email:
support@merchcollect.com
Business Address:
Merch Collect
2020 13th St
Boulder, CO 80302
United States
Notices that are incomplete, unclear, or do not provide sufficient information to locate the reported material may require additional information and may take longer to review.
4. What Happens After We Receive a Copyright Notice
After receiving a copyright infringement notice, we may:
- Review the notice for completeness and validity.
- Request additional information from the complainant where necessary.
- Remove, disable, or restrict access to the reported material where appropriate.
- Notify the relevant supplier, designer, contributor, user, partner, or other content source where appropriate.
- Provide information regarding a counter-notification process where applicable.
- Take action regarding repeated or serious infringement where appropriate.
Where appropriate or required by law, we may forward some or all of a copyright complaint, including identifying or contact information, to the person or entity responsible for the reported material.
5. Counter Notification
If material you provided was removed or disabled because of a copyright complaint and you believe the removal resulted from mistake or misidentification, you may submit a written counter notification where applicable under the DMCA.
A counter notification should include:
- Your physical or electronic signature.
- Identification of the removed material. Identify the material that was removed or disabled and the location where it appeared before removal or disabling.
- Statement under penalty of perjury. State that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
- Your contact information. Provide your name, address, telephone number, and email address.
- Consent to jurisdiction and service of process. Include the jurisdiction and service-of-process statements required by applicable DMCA law.
Please send counter notifications to:
DMCA Contact, Merch Collect
Email:
support@merchcollect.com
6. Restoration Following a Counter Notification
If an applicable and valid counter notification is received, it may be provided to the original complainant.
Under the applicable DMCA process, removed material may be restored no sooner than 10 business days and generally no later than 14 business days after receipt of a valid counter notification, unless the original complainant informs the service provider that they have filed a court action seeking to restrain the allegedly infringing activity.
Restoration is not automatic in every situation and may also depend on applicable law, platform requirements, contractual obligations, or other legal considerations.
7. Misrepresentations
Copyright notices and counter notifications should only be submitted when the sender has a good-faith basis for the statements made.
Under 17 U.S.C. §512(f), a person who knowingly materially misrepresents that material or activity is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages as provided by law.
Consider seeking advice from a qualified attorney if you are uncertain whether material is infringing or whether you should submit a DMCA notice or counter notification.
8. Helpful Information to Include
To help us review a claim efficiently:
- Use the subject line DMCA Notice for a takedown request.
- Use the subject line DMCA Counter Notice for a counter notification.
- Provide direct URLs to each product, page, image, or piece of content being reported.
- Identify the original copyrighted work clearly.
- Provide copyright registration information where available.
- Include representative samples or links to the original work where helpful.
- Clearly explain the basis of your complaint.
9. Trademark and Other Intellectual Property Concerns
The DMCA primarily concerns copyright.
If your concern involves:
- Trademark rights
- Brand names
- Logos
- Design rights
- Artwork
- Photography
- Product images
- Right of publicity
- Other intellectual property rights
please contact:
Please include the exact URL of the material and evidence showing your ownership or authority to act on behalf of the rights holder.
10. Suppliers, Designers, and Third-Party Content
Merch Collect may work with suppliers, designers, production partners, fulfillment providers, licensors, or other third parties.
These parties are expected to provide only materials they own, license, control, or are otherwise authorized to use.
If a valid copyright concern relates to third-party supplied content, we may contact the relevant party, suspend the affected product, request proof of authorization, or take other appropriate action.
11. Repeat Infringer Policy
Merch Collect may take reasonable action regarding suppliers, contributors, users, or other content sources that are repeatedly associated with valid copyright infringement complaints.
Depending on the circumstances, such action may include:
- Removing content
- Disabling products
- Suspending listings
- Restricting access
- Ending supplier or contributor relationships
12. No Admission of Liability
Removal or restriction of content in response to a copyright complaint does not necessarily constitute an admission that Merch Collect or any other party has infringed intellectual property rights.
Merch Collect may temporarily remove or restrict content while reviewing a claim in order to reduce potential legal or business risk.
13. Business Information
Merch Collect
2020 13th St
Boulder, CO 80302
United States
Website:
https://merchcollect.com
Email:
support@merchcollect.com
Phone: +1 805-510-0118
14. Contact
For copyright notices, counter notifications, or copyright-related questions, contact:
DMCA Contact, Merch Collect
Website:
https://merchcollect.com
Email:
support@merchcollect.com
Phone: +1 805-510-0118
Support Hours: Monday to Friday, 9:00 AM to 5:00 PM ET
This policy is provided for general informational purposes only and does not constitute legal advice.