Legal notice

Last updated: July 23, 2026

This Legal Notice provides general legal information about Merch Collect, our website, our business, our content, and how customers or rights holders may contact us.

Website: https://merchcollect.com
Email: support@merchcollect.com
Phone: +1 805-510-0118

Business Information

Store Name: Merch Collect
Website: https://merchcollect.com
Customer Support Email: support@merchcollect.com
Phone: +1 805-510-0118

Business Address:
Merch Collect
2020 13th St
Boulder, CO 80302
United States

The business address above is not necessarily our product return address.

Please do not send returns to this address unless our support team specifically instructs you to do so. If your return is approved, we will provide the correct return address and return instructions.

Independent Store Notice

Merch Collect is an independent online retail store.

Unless clearly stated on our website, Merch Collect is not affiliated with, endorsed by, sponsored by, licensed by, or officially connected to any artist, band, athlete, sports team, league, movie studio, television network, event, venue, organization, company, brand, official merchandise store, or rights holder.

Any third-party names, trademarks, logos, images, characters, titles, songs, albums, tours, events, teams, brands, or other protected materials mentioned or displayed on our website remain the property of their respective owners.

The appearance of third-party names or references does not necessarily imply endorsement, sponsorship, affiliation, or authorization.

Intellectual Property

All original website content owned or created by Merch Collect, including text, product descriptions, graphics, layouts, photographs, images, logos, icons, design elements, website structure, branding, and other original materials, is protected by applicable intellectual property laws.

You may not copy, reproduce, republish, modify, distribute, sell, license, upload, scrape, publish, or use our original content for commercial purposes without written permission from Merch Collect.

Content owned by third parties remains the property of its respective rights holders.

Intellectual Property Complaints

We respect intellectual property rights.

If you are a copyright owner, trademark owner, rights holder, or authorized representative and believe that content or a product on our website may infringe your rights, please contact us at support@merchcollect.com.

Please provide enough information for us to identify and review the material in question, including where applicable:

  • Your full name and contact information
  • The name of the rights holder you represent, if applicable
  • A description of the copyrighted work, trademark, or other protected material
  • The URL of the product or page you believe is infringing
  • An explanation of the claimed infringement
  • Supporting documentation or proof of ownership where appropriate

We may remove, disable, or restrict access to content while reviewing a valid complaint where appropriate.

Product and Design Notice

We make reasonable efforts to display product images, mockups, colors, prints, dimensions, sizing, and product details as accurately as possible.

However, the final appearance of a product may vary slightly due to:

  • Screen and monitor settings
  • Device display differences
  • Lighting conditions
  • Garment materials
  • Printing processes
  • Manufacturing tolerances
  • Product size or variation
  • Canvas wrapping or image cropping
  • Production methods

Product mockups and lifestyle images are provided for illustrative purposes.

Some products may be printed, produced, customized, prepared, or made to order after purchase.

Please review the product description, size guide, dimensions, materials, shipping information, and return policy before placing an order.

Made-to-Order and Fulfillment Notice

Merch Collect may use third-party printing, manufacturing, production, warehousing, and fulfillment partners to produce and deliver certain products.

As a result, products from the same order may sometimes be produced or shipped from different locations and may arrive in separate packages.

Production methods, packaging, shipping carriers, and fulfillment locations may vary depending on the product and destination.

No Professional Advice

Information provided on this website is intended for general shopping, product, and informational purposes only.

Nothing on this website should be interpreted as legal, financial, tax, medical, investment, accounting, or other professional advice.

You should consult an appropriate qualified professional for advice relating to your individual circumstances.

External Links and Third-Party Services

Our website may contain links to or integrations with third-party websites, services, applications, payment providers, shipping carriers, social media platforms, analytics services, or other external services.

Merch Collect does not control and is not responsible for the content, availability, privacy practices, security, terms, policies, or actions of third-party websites or services.

Accessing or using third-party services is at your own discretion and may be subject to the terms and policies of those third parties.

Payment and Ecommerce Platform

Our online store may use third-party ecommerce and payment service providers, including Shopify and supported payment processors, to provide checkout, payment processing, fraud prevention, account, and related services.

These third-party services may be subject to their own terms, privacy policies, and legal requirements.

Limitation of Liability

To the fullest extent permitted by applicable law, Merch Collect will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:

  • Use of our website
  • Use of products purchased from our store
  • Inability to access our website
  • Third-party websites or services
  • Shipping or carrier delays
  • Events outside our reasonable control

To the fullest extent permitted by applicable law, our total liability for any claim related to an order will not exceed the amount paid for the item or order involved in that claim.

Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded or limited under applicable law.

Website Availability

We work to keep our website accurate, secure, and available, but we do not guarantee that the website will always be uninterrupted, error-free, secure, complete, or available at all times.

Website access may occasionally be interrupted because of maintenance, technical problems, third-party service interruptions, security issues, or other circumstances.

We may update, modify, suspend, restrict, or remove website content, products, pages, features, or services at any time where reasonably necessary.

Errors, Inaccuracies, and Updates

Information on our website may occasionally contain typographical errors, inaccuracies, or omissions.

These may relate to:

  • Product descriptions
  • Product images
  • Pricing
  • Promotions
  • Availability
  • Shipping information
  • Delivery estimates
  • Product specifications
  • Size or dimension information

We reserve the right to correct errors, update information, modify website content, cancel affected orders, or refuse orders where reasonably necessary.

If an order is canceled because of an error after payment has been captured, the affected amount will be refunded according to our applicable policies.

Consumer Rights

Nothing in this Legal Notice is intended to exclude, restrict, or limit any mandatory consumer rights that apply to you under the laws of your jurisdiction.

Customers in certain countries or regions may have additional legal rights relating to products, returns, refunds, privacy, warranties, or online purchases.

Privacy

Our collection, use, processing, and sharing of personal information is described in our Privacy Policy.

By using our website, you acknowledge that your personal information may be processed as described in our Privacy Policy and as permitted by applicable law.

Governing Terms

Use of this website and purchases made through Merch Collect are also governed by our:

  • Terms of Service
  • Privacy Policy
  • Shipping Policy
  • Return and Refund Policy
  • Other policies displayed on our website

If there is a conflict between this Legal Notice and a more specific policy relating to a particular matter, the more specific policy will apply to that matter, subject to applicable law.

Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes in our business, website, services, legal requirements, or operating practices.

The “Last updated” date at the top of this page indicates when the latest version was posted.

Contact

If you have questions about this Legal Notice, intellectual property concerns, or website information, please contact us:

Merch Collect
2020 13th St
Boulder, CO 80302
United States

Website: https://merchcollect.com
Email: support@merchcollect.com
Phone: +1 805-510-0118

Support Hours: Monday to Friday, 9:00 AM to 5:00 PM ET